Which statement best defines an Encourager skill?

• A. A nod of the head, positive facial expressions, or verbal affirmations like 'uh-huh' or 'I hear what you're saying.'
• B. Giving direct advice
• C. Interpreting unconscious conflicts
• D. Summarizing sessions

Answer: (A)

Encourager skills are brief, supportive responses that signal you’re listening and invite the client to continue. They include nodding, positive facial expressions, and short verbal cues like “uh-huh,” “I hear you,” or “go on.” These cues keep the conversation flowing, validate what the client is saying, and reduce silence without adding advice or interpretation. That’s why this option best defines Encouragers.

Giving direct advice shifts into telling the client what to do. Interpreting unconscious conflicts moves into analysis. Summarizing sessions is about restating and clarifying what’s been said, not primarily encouraging further sharing.